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ENVÍOS Y DEVOLUCIONES
[Reglas de la casa]

POLÍTICA DE ENVÍOS

Dirty K Customs ships various items, including but not limited to firearm magazines, firearm accessories, and handgun frames. Items will be shipped according to the selected method during checkout. Estimated shipping timeframes will be posted and updated on our Lead Times/Updates page. It is the sole responsibility of the customer or client to research and obey all applicable local, state, and federal laws in regard to the possession, use, and sale of any firearm-related purchase from www.dirtykcustoms.com.

We do not ship regulated products to states where it is illegal to possess said products. 

We do not ship firearms. (i.e, complete lowers, assembled slides and frames)

We do not ship live ammunition. ​​​​​​

Magazine Restrictions

Any orders placed for magazines that are not legal in your state will immediately be refunded and restocked and may be subject to a 5% restocking fee.

California: No magazines over 10 rounds will be shipped to customers with shipping addresses in CA. 

Chicago and other counties within IL: No magazines over the below capacities will be shipped to customers with shipping addresses in the following areas. 

  • Aurora, Illinois: maximum capacity of 15 rounds

  • Cook County, Illinois: maximum capacity of 10 rounds

  • Illinois: No magazines over 10rd for rifles, 15 for handgun, 7 for shotgun will be shipped to customers with shipping addresses in IL.

 

Colorado: No magazines over 15 rounds will be shipped to customers with shipping addresses in CO.

Connecticut: No magazines over 10 rounds will be shipped to customers with shipping addresses in CT. 

Delaware:  No magazines over 17 rounds will be shipped to customers with shipping addresses in DE.

District of Columbia: No magazines over 10 rounds capacity will be shipped to customers with shipping addresses in DC.

Hawaii: No magazines over 10 rounds that are compatible with any pistol (to include magazines compatible with both a pistol and rifle) will be shipped to customers with shipping addresses in HI.

Maryland: No magazines over 10 rounds will be shipped to customers with shipping addresses in MD.

Massachusetts: No magazines over 5 shotgun shells and over 10 rounds for Rifles & Pistols will be shipped to customers with shipping addresses in MA.

New Jersey: No magazines over 10 rounds will be shipped to customers with shipping addresses in NJ.

New York: No magazines over 10 rounds will be shipped to customers with shipping addresses in NY.

Rhode Island: No magazines over 10 rounds will be shipped to customers with shipping addresses in RI.

Vermont: No magazines over 10 rounds for Rifles or Shotguns and over 15 rounds for Pistols will be shipped to customers with shipping addresses in VT.

Washington: No magazines over 10 rounds will be shipped to customers with shipping addresses in WA.

Military APO/FPO:  Due to shipping restrictions, GunMag Warehouse is not able to ship to overseas APO/FPO addresses.

The above chart lists state restrictions currently known to Dirty K Customs on the sale of magazines. Dirty K Customs has thoroughly researched this list, but we do not offer legal advice or make any guarantee on the accuracy of this list. It is the sole responsibility of the customer and client to research and obey all applicable local, state, and federal laws in regard to the possession, use, and sale of any magazine purchased from www.dirtykcustoms.com.

POLÍTICA DE DEVOLUCIÓN Y CAMBIO

Dirty K Customs se esfuerza por ofrecer productos y servicios de primer nivel a nuestros clientes. A través de los distintos servicios que presta, Dirty K Customs modifica y altera permanentemente la naturaleza de los artículos de los clientes para ofrecer un producto completo.

En caso de que los clientes tengan algún problema con su compra, nuestro principal objetivo es resolverlo. Si no está satisfecho con un producto adquirido, comuníquese con nosotros lo antes posible para que podamos abordar su situación. Aspiramos a generar confianza con nuestros clientes y asegurarles que pueden comprar con confianza.

Nuestra política de reembolsos y cambios es "Todas las ventas son definitivas" en los paquetes de marcos en los que ya se han realizado trabajos y servicios. Debido a la naturaleza de estos productos, lamentablemente no podemos ofrecer un reembolso o cambio después de este período.

La elegibilidad para la devolución de productos que no sean paquetes de marcos y productos personalizados similares se determinará de la siguiente manera:

Los artículos deben estar sin usar y en las condiciones en que el cliente los recibió.

Los artículos deben estar en su embalaje original.

Se requiere recibo o comprobante de compra.

Dirty K Customs no acepta ni manipula materiales peligrosos, incluidos, entre otros, líquidos y gases inflamables. En el caso de devoluciones, no envíe las compras realizadas en Dirty K Customs a los fabricantes de los productos.

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